An infrared installation involves more than hanging a panel. Heat demand, placement, structure, supply and controls must work together. A competent installer assesses these elements and defines required work and checks.
Ask for relevant product experience and a precise scope. Labels such as approved or certified do not establish specific knowledge, inspection or warranty without explanation. Agree design, supply, installation and aftercare explicitly.
Key considerations
Assess demand and electrical capacity before ordering. Follow the exact model’s mounting and clearances. Check complete controls and explain operation at handover. Record warranties and responsibilities in writing.
What assessment is needed before installation?
Heat-loss assessment includes insulation, glazing, ventilation, temperature and outdoor conditions. Discuss primary or supplementary heating and schedules per room. Volume times a generic factor is not exact sizing. Thermal bridges may require separate building work.
Placement must suit occupied areas, furniture and permitted mounting. Panels emit radiation and convection. Poor positioning affects comfort, but there is no universal electricity penalty for facing glazing or guaranteed lifespan gain from one switching method.
Electrical supply and protection
Assess the existing installation, simultaneous loads, protection, wiring and connections together. Rated watts alone do not determine panels per circuit. No universal 3600-watt rule, cable size or threshold for an extra circuit correctly describes every installation.
Follow the model’s protection class and wiring diagram. Check thermostats, receivers and permitted loads too. Use competent fixed-wiring installation and establish who checks the system and supplies test or handover records.
In bathrooms and special environments, assess model, exposure, location and complete connection. An IP rating alone grants no general permission. Heated mirrors are not condensation-free in every condition and do not replace ventilation.
Checking walls, ceilings and supporting surfaces
Wall and ceiling mounting require exact-model approval. Follow brackets, orientation and clearances in the manual. Ceiling panels do not automatically heat every floor evenly or replace all underfloor systems. Layout and obstructions still matter.
Check structure, fixings, hidden services and weight including accessories. Suspended-ceiling grids must not carry weight without assessment. Plasterboard needs suitable fixing into adequate support; a recess kit does not make an unsuitable panel recessable.
Timber mounting must meet manufacturer conditions for substrate, clearance and use. Do not infer fire safety from an assumed cool rear. Consider curtains, storage and later layout changes. Do not cover panels and prevent hot-surface contact.
From survey to verified handover
Start with a survey and plan covering demand, models, positions and connections. Discuss finish and maintenance access before drilling. Existing lighting points are not automatically suitable supplies or supports for heaters.
Mount and secure as instructed and choose compatible controls. Check sensors, zone pairing and load. Test correct panel response, shutdown, schedules and documented fault functions. A generic surface temperature alone does not prove a sound installation.
Handover includes instructions, manuals, settings and service arrangements. Record devices and zone assignments. Check comfort with the user and adjust later using actual operation; installation alone proves neither fixed savings nor twenty fault-free years.
Clear arrangements for users and partners
We supply private and business end users and support installers and wholesalers with product information. State whether you need products, advice or help arranging installation. Support, contractor, schedule and responsibilities are agreed per enquiry.
Describe product and installation warranties separately. Do not assume one term or full cover for every installer and model. Check conditions, maintenance duties and fault contacts before confirming the job.
Request a specific installation proposal
Send plans, photos, insulation, schedules and existing installation details. This clarifies known information and remaining assessments. Going entirely gas-free also requires hot water and other gas uses to be addressed.
Frequently asked questions
What does installation cost and how long does it take? Survey, structure, quantity, wiring and finish determine this. Request an itemised quote and schedule. Fixed costs per panel or duration per home are unreliable without details.
Must cables be chased in? Not always. Discuss approved visible or concealed routes and maintenance access. Finish must not compromise structure, protection, temperature requirements or connections.
What financial support applies? Check current product and project conditions with RVO or the local administrator. An installation contract or gas-free description does not automatically qualify for support or tax benefits.
For business EIA, the 2026 Energy List code 270103 covers local heating of indoor spaces with an average height exceeding 4 metres. Infrared films, mats and lamps are excluded from that code. Check all other conditions and deadlines with RVO.