Shipping costs
For orders of €150 or more, delivery within the Netherlands and Belgium is free. For orders below €150, delivery costs €75.00 in both the Netherlands and Belgium. The order threshold and delivery charge stated include VAT.
Arranging delivery
Check the delivery address and access to the location before ordering. For larger panels or a business delivery, it is useful to discuss in advance who can receive the goods and any practical restrictions.
Receiving your order
Check the delivery and contact the seller if anything is wrong. Keep the order number and product codes at hand and describe any visible damage. Specific delivery agreements are included with the order or quotation.
Returning an item
Notify us of a return enquiry in advance and follow the instructions for your order. The return process depends on the product and the reason for your report.