Are you dissatisfied with a product or the handling of an order from us? Contact us and clearly explain your complaint and the solution you would like.
Make your report specific
Provide your name, contact details and order or invoice number. Describe what happened and when. Include product codes or relevant correspondence if they help explain the situation.
Following up on your report
We assess the information and may request further details. The applicable purchase terms remain in force. This explanation adds no new processing deadline or other contractual agreement.